本文提出四种理论假设旨在探讨饭店职业生涯管理与职业满意度之间的关系、职业期望与职业满意度的关系、职业期望与职业生涯管理的关系,以及职业期望在组织职业生涯管理与职业满意度之间的中介作用。本文发放378份调查问卷进行数据收集,利用职业期望量表和李克特七等级量表测量变量,运用SPSS和AMOS软件对数据进行描述性分析、信度检验、探索性因子分析、确定性因子分析、结构方程分析等。研究结果表明:饭店职业生涯管理与职业期望正相关;职业生涯管理与职业满意度正相关,其中职业考评对员工的职业满意度影响最大,职业发展次之,职业培训对其影响最小;职业期望与职业满意度存在正相关关系;职业期望在饭店职业生涯管理与职业满意度之间起中介作用,其中职业期望在职业考评与职业满意度之间的中介作用最为显著,其次是职业培训与职业发展。研究结果充分表明,在酒店实施有效的职业生涯管理将产生积极的影响。有效的职业生涯管理有助于满足员工的职业期望,提高他们的职业满意度,并帮助员工获得职业成功,提高业务效率。
This paper proposes four theoretical hypotheses to explore the relationship between career management and career satisfaction, the relationship between career expectations and career satisfaction, the relationship between career expectations and career management, and the medi-ating role of career expectations between organizational career management and career satisfac-tion. This paper issues 378 questionnaires for data collection, and uses the Occupational Expecta-tion Scale and the Likert Seven-Level Scale to measure variables. Descriptive analysis, reliability testing, exploratory factor analysis, deterministic factor analysis, and structural equation analysis were performed using SPSS and AMOS software. The research results show that hotel career man-agement is positively related to career expectations; Career management is positively related to career satisfaction. Among them, career evaluation has the greatest impact on employee’s career satisfaction, followed by career development, and vocational training has the least impact on it. There is a positive correlation between career expectations and career satisfaction. Occupational expectations play a mediating role between hotel career management and career satisfaction. Among them, career expectation has the most significant mediating effect between professional appraisal and career satisfaction, followed by vocational training and career development. The research results fully show that the implementation of effective career management in hotels will have positive effects. Effective career management can help meet employees’ career expectations, improve their professional satisfaction, and help employees’ career success and improve business efficiency.
职业期望,组织职业生涯管理,职业满意度,中介作用, Occupational Expectations Organizational Career Management Occupational SatisfactionMediating职业生涯管理与职业满意度:职业期望的 中介作用研究
孔丽媛,孔海燕,布乃鹏. 职业生涯管理与职业满意度:职业期望的中介作用研究Career Management and Career Satisfaction: A Study of the Mediating Role of Career Expectations[J]. 现代管理, 2019, 09(04): 488-496. https://doi.org/10.12677/MM.2019.94060
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